We appreciate your business as a client and are happy to help you with any ongoing questions you may have as you strive to meet your compliance goals. We will gladly respond, free of charge, to any question that doesn’t require additional research.
In the interest of time management for our team, if the question requires extensive research, we will have to charge a fee of $45.00 per each 15 minutes. Prior to responding we will send you an email that will notify you that there will be a fee, with an estimate of the time we think it will take to research the inquiry. Then you can let us know if you want us to proceed in answering your question.
We look forward to continuing to assist you with your questions as we work together to understand and respond to changes in our industry.