Help with Telehealth

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We realize there are lots of questions swirling about the latest out-of-network rules. We presented on this is our most recent Code & Chat, but if you missed it you can now purchase the recording and the slides with our insights.

Help with Telehealth

The changes and requirements for telehealth services can be overwhelming.  The complexities are compounded by the technology and mobile device utilization.  But there is help!  The National Consortium of Telehealth Resource Centers (NCTRC) is funded by the Health and Human Services Health Resources & Services Administration (HRSA).  It is a collaboration of 12 regional and 2 national Telehealth Resource Centers committed to implementing telehealth programs for rural and underserved communities. At no cost to your practice, NCTRC can provide timely and accurate information on telehealth across the nation.  They have resources available to help you get started, identify best practices you should follow, technology requirements, as well as operating procedures and financial planning.

Click Here for the National Consortium of Telehealth Resource Centers map, policy, and technology center.

Of course, we would not want to forget about the compliance side of Telehealth.  The American Institute of Healthcare Compliance (AIHC) has a new article, Audio-Video Telehealth, Mobile Device Management & You that focuses on information to help you track telehealth policies while addressing HIPAA compliance and mobile device management.  A few of the items addressed include allowing the use of mobile devices for work, security policies if you have a ‘Bring Your Own Device’ (BYOD) philosophy, provider responsibilities for mobile device utilization for work, and registration of mobile devices used for work.

Click Here to read the full article.

ACE is here to help with any questions you may have! 

Lynette Peterson, CHC, CHA

Watch the ACE RIA Audit Video

Are you getting paid for the services you performed? The ACE Revenue Integrity Analytics (RIA) Audit can look at a year’s worth of data!  This automated service reviews EVERY record in a specific time period. 


  • Innovative machine learning distills large datasets into a single, easy to understand Excel format
  • Provides meaningful insights into the group’s monthly billing data
Please watch the video below that walks you through how the ACE RIA audit can help you and your group ensure that revenue is captured for services performed. 

Contact kaylal@aceauditors.com to inquire about booking. 

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